INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Make it ADT different from other brands?

Every piece at Make it ADT is created with intention. We blend personalization, sustainable practices, and thoughtful design to offer products that feel truly one-of-a-kind never mass-produced, always meaningful.

What materials do you use?

We primarily work with surplus, leftover, and consciously sourced fabrics. Any scraps generated in the process are reused to create smaller upcycled pieces ensuring minimal waste and maximum creativity.

Are all your products handmade?

Yes, each product is handcrafted in small batches or made-to-order. This allows us to maintain quality, reduce waste, and give every piece the attention it deserves.

 

Do you offer customization?

Customization is at the heart of what we do. Whether you want to tweak an existing design or create something entirely new, we collaborate closely with you to bring your vision to life.

 

How does the customization process work?

It’s simple and collaborative:

  • Share your idea, inspiration, or requirement
  • We develop a concept or design direction
  • Once approved, we begin crafting your piece

You’re part of the journey from idea to final product.

What is the production timeline?

Since most of our products are handcrafted or made-to-order, timelines can vary. Typically, orders take 5–15 working days depending on the complexity and level of customization.

Do you keep ready-to-ship products?

Yes, we occasionally drop ready-to-go pieces in limited quantities. These can be purchased directly and shipped faster than custom orders.

Is each product exactly the same?

Not always—and that’s the beauty of it. Due to the use of surplus fabrics and handmade processes, slight variations may occur, making every piece uniquely yours.

Do you offer gift packaging?

Yes, we offer eco-conscious gift packaging using recycled and biodegradable materials perfect for thoughtful gifting.

Where are your products made?

All our products are made in India, in collaboration with local artisans and small-scale makers. Supporting conscious craftsmanship is a core part of our brand.

Do you ship internationally?

Yes, we ship worldwide. Shipping timelines and costs vary depending on your location and will be calculated at checkout or shared during order confirmation.

What is your return or exchange policy?

Due to the personalized and handcrafted nature of our products, returns are limited. However, if there’s an issue with your order, we’re always here to help please refer to our policy page or reach out to us directly.

Can I request something that’s not on your website?

Absolutely. If you have a concept, occasion, or idea in mind, we’d love to explore it with you and create something bespoke.

How do I care for my product?

Most of our textile products recommend gentle hand wash or dry clean. Specific care instructions will be shared with each product to help you preserve it for years.